Al Muhaidib Group selects CitiXsys as its retail solution partner

Al Muhaidib Group, a private business conglomerate based in the Kingdom of Saudi Arabia, which mainly operates in five sectors that include Food, Real Estate, Building Materials, Construction and Utilities and Infrastructure announced today its partnership with CitiXsys at the 5th Annual InRetail Summit which is being held in Dubai on the 14th and 15th of September 2015 at The Address Dubai Marina. 

Five subsidiaries of Al Muhaidib group’s Building Materials sector, one of the largest building materials pioneers in the region, will now be running iVend Retail from CitiXsys. 

“We are absolutely delighted to partner with Al Muhaidib Group and introduce our iVend Retail solution to their business. Delivering superior customer experience is a key focus area for most retailers today, as they look for innovative solutions and ways to address their customer service needs. For that, retailers must adopt a system that is Scalable, Integrated, Available, Mobile and Secure,” explains Maher Elissaoui, Regional Director – Middle East and Africa, CitiXsys. 

iVend is an end-to-end, flexible, truly omnichannel Retail Management Solution, with seamless and deep integration with any Enterprise Resource Planning (ERP) and third-party applications. It is highly focused on customer engagement and provides full end-to-end visibility of products and the ability to fulfill products from any channel from a single pool of inventory. It also enables consistency in pricing and promotion and is highly scalable, to integrate hundreds of stores across geographies while also being easy to deploy, use and maintain.

Alexander Harris, Group Treasurer and Program Sponsor, Al Muhaidib Group, said, “We found the ideal partner in CitiXsys and implementing iVend will provide us with better visibility over stock within each store and across the Kingdom. It integrates seamlessly with our main distribution centers using SAP. It will also provide us with real-time view of sales and revenue as well as feasibility over cash flow from sales among other benefits that will drive efficiency and enhance customer experience.”

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