Jollychic, the top-ranked multi-category e-commerce platform in the Middle East, announced today that it is a strategic partner of the first Chinese Film Week in Dubai. Jollychic manifests its business philosophy through its understanding of film arts.
 
“We are absolutely delighted to be part of the first Chinese Film Week in Dubai as film resonates with our business in many aspects”, said Mohammad Jabri, Vice President Marketing, Jollychic Middle East. “The resonance is not just in the irreplaceable role which film plays in lifestyle change and communication, but in the way of self-discovery to be a better self”, he explains.
 
It seems obvious that film has been playing an important role in reflecting and forming style and trends. When we look back, from fair lady style in “Roman Holiday” to capable career talent in “The Devil Wears Prada”, film not only sublimates classic style for the public but also instills constant inspiration to style development itself.
 
As a leading e-commerce company for whom fashion goods take a good portion of its products, Jollychic definitely gains lots of inspiration from this interaction. “But what’s more important is, just like everyone has different taste for film genre, each person has their own style and uniqueness in their life. At Jollychic, we work to provide everything and make it easily accessible to enable our customers to discover their unique self without much of a hassle.” Jabri said.
 
Commenting on the company’s plans for 2018, Jabri said Jollychic will invest more in enhancing the overall customer experience. “With an increasing number of UAE customers shopping online, we put more effort to broaden our product range to meet different needs.”
 
Teamed up with more than 5000 suppliers, Jollychic now offers more than one million types of merchandise through its application and website. By carefully selecting multi-category merchandise from its global suppliers and providing streamlined service to customer’s doorsteps, this fast-growing e-commerce company is the first shopping choice for many consumers in the Middle East today.
 
“No matter if it is a suit rewarding hard work or an electronic gadgets for a family member, we hope our clients are able to find everything they desire to establish their style and better enjoy their life in all aspects .” Mohammad Jabri said.
 
As a filmgoer himself, Jollychic Founder and CEO Aaron Li, also shares his opinion. “Film is an artistic language without borders, transmitting the message about love, beauty, devotion and all other values that make human being as human being. By being a strategic partner of this event, Jollychic enriches our service dimension and we will better achieve our mission of bringing a quality and stylish life to our customer.”
 
Some of Jollychic’s customers will pleasantly get the opportunity to attend the opening night red carpet premier and movie tickets for the entire film week for free. “We hope the complimentary gift could bring our customers more colors and joy of life, and enrich their journey of self-discovery.” Jabri said.
 
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About Jollychic
Jollychic is an one-stop e-commerce platform in the Middle East established in 2012. With the slogan “Live with a style”, Jollychic provides a wide variety of quality and stylish products including apparel, electronics, home goods, shoes, bags, baby products, etc. through its APP and website. Download “Jollychic” from the APP store to find some of your favorite products or enjoy Jollychic’s service through its website Jollychic.com. You may also follow “Jollychic” on Facebook, Instagram and twitter for more fashion inspirations.

Alshaya Enterprises, a division of Alshaya Group and one of the Gulf’s premier commercial establishments, announced today the opening of their newest showroom in Dubai. Prominently located on Sheikh Zayed Road, the prestigious European lifestyle-concept showroom will be home to the finest commercial equipment and high quality stylish furnishings for the office and home.
 
“We are absolutely delighted with the opening of our new showroom in Dubai as we look to further expand our presence in the U.A.E. We have been growing steadily between 15-20 % year on year, over the past 4 years. We continue to see considerable growth potential in all of the GCC markets, utilizing the synergy between our different divisions,” said Henrik Christiansen, Chief Executive Officer, Alshaya Enterprises.
 
Alshaya Enterprises offers technical and design led solutions within 6 key market segments including Bathrooms solutions, Residential Kitchens, Commercial Kitchens, Laundry equipment, Office Furniture’s and Soft Seating’s, Natural stones, Supermarket Solutions and Racking Systems, Commercial and Residential lighting solutions.
 
The new showroom will offer residents access to some of the world’s most renowned brands of the highest quality including Kitchenhaus, the highest German standard in quality for kitchens. Kitchenhaus kitchens are manufactured by the largest kitchen manufacturer in Germany. Each kitchen is unique; individually planned and produced on highly automated machines, which guarantees a consistently high quality level. The choices range from modern to trendy and classical to timeless.  It is an ideal choice for palaces, private villas as well as business premises.  
 
“We are seeing a rising demand for customized solutions from all across the region and therefore, we have professional consultants from our Architect and Design Center available onsite in each of our showrooms to advise clients and assist them in turning their homes or offices into their own unique works of art,” adds Christiansen.
The Architect and Design center is a concept that was introduced by Alshaya Enterprises to provide customized solutions; creating the perfect environment for architects, designers, contractors and end users. The onsite consultants can advise on materials such as bathrooms fittings, ceramics tiles, accessories, adhesives, sanitary ware, natural stone, wooden flooring, façade solutions and much more.
 
Other renowned European brands such as Imola and ABK tiles from Italy, Kludi and Keramag from Germany and remarkable Spanish mosaics from Vidrepur are also available on display at the showroom among others.

The new Alshaya Enterprises Showroom is located on Al Marabea’ Street (Exit 40) on 732 Sheikh Zayed Road. Customers can call 04- 607 4121 or visit www.alshayaenterprises.com for further information.  If you are looking to create a space that truly inspires you, visit the new Alshaya Enterprises Showroom today!
 
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About Alshaya Enterprises™
Alshaya Enterprises™ enjoys a sterling reputation not only as a supplier of the world’s best commercial equipment, but also as a provider of high quality furnishings for the office and home.  We derive our strength from our recognised management quality, innovative strategies, favourable employer culture and substantial financial resources.

Although we serve large and diverse customer base, we adhere to one principle – only top-of-the-line brands are acceptable. Our commitment to high quality products and services is matched by our professional sales and marketing personnel, ably supported by our in-house design, logistics and service teams. This expertise gives us a competitive advantage in executing projects of any scale in the region. 

Additional Contact Information:
Kitchenhaus: 04 607 4214
Architect and Designer Center: 04 607 4121

Basel Holding, an investment holding company based out of Europe providing technology solutions all around the world, announced today that it had recently implemented new-generation self-service kiosks known as “Smart Tellers” in the UAE.

The machines offer a wide range of public services such as vehicle registration renewal, fines enquiry and payments as well as replacing a lost or damaged driving license; procedures that would normally require a lot of time.

“We have been providing world-class solutions throughout the world, and we are very proud to have been involved in the delivery of a truly innovative solution to the residents of the UAE, in association with MLT,” states Burak Basel, CEO, Basel Holding.

The “Smart Teller” kiosks are manufactured within the framework of JOVA UAE, a joint venture consisting of Basel Holding and Multi Level Technology (MLT), an Abu Dhabi-based full-service payment solutions provider.

“We expect to implement at least 1,000 Smart Tellers in the UAE alone over the next two years as the UAE is leading the way in the adoption of smart technology,” adds Basel.
 
The “Smart Teller” kiosks are fully equipped with a passport/ID reader, document scanner, cheque scanner, fingerprint capturer, A4 printing capability, NFC (Near Field Communication), plate number sticker printer, an electronic signature feature and a drop-box for document submission.
 
The built-in ID and QR code readers enable a connection between the smart app and the kiosk so people can apply online and receive the services physically from the nearest kiosk without having to go to various government offices in person. That way, all public services that were previously only available over the counter are now being offered to people at their fingertips.
 
In practical terms, what this means, for instance, is that through the 'Emirates Vehicle Gate' (EVG) service people can now request an insurance quotation and pay for the insurance policy prior to vehicle renewal and registration. They can also receive services related to driver licensing and vehicles licensing, as well as parking services and other government services.
 
Designed to cater for the various nationalities living and working in the UAE, the user interface is currently available in four different languages - Arabic, English, Urdu and Malayalam - with plans to add additional languages soon.
 
The kiosks accept credit and debit card payments, as well as cash payment in banknotes and coins. In addition, they are also user-friendly for people of determination.
 
The state-of-the-art kiosks are currently being set up at a wide range of locations throughout Dubai including the Roads and Transport Authority (RTA) Headquarters, affiliated Customer Happiness Centers as well as some of the malls in Abu Dhabi, Al Ain and Al Dhafra. The aim is to gradually expand and consolidate all government services into one device to help save time, offer convenience and boost overall customer satisfaction.
 
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About Basel Holding
Basel Holding was founded by Cypriot entrepreneur and investor Burak Basel, as an investment holding company providing high tech solutions and investing in technology around the world. Our top management has been working together for over a decade. We are a big family of seasoned IT people with a mastery over this industry. Our team has gained its experience by benefitting from relations, attracting partnerships and then establishing enterprises that are worth billions of dollars. We are active partners who do all we can for our companies. For further information, please visit http://www.baselholding.com/

About Jova Digital
Jova Digital delivers all-encompassing turn-key revenue management products and solutions for the banking and finance industry, state institutions, and small- to mid-sized businesses across the globe. Focused on financial technology and robust digital infrastructure, Jova Digital is your complete EMV certified, end-to-end payment service provider. With over 20 years of experience in the information and communication technology sector, we stay at the cutting edge of what’s possible, pushing boundaries to offer our clients a service experience that is intelligent, simple and seamless. We’re dedicated to providing customer-oriented technological products and solutions with a multi-level approach and maximum cost efficiency, and as such, have partnered with some of the world’s most innovative and leading companies, including Microsoft and HP. For further information, please visit https://jovadigital.com/

Ethos Integrated Solutions, the region’s leading provider in delivering Customer Service Solutions, will host the 6th annual Service Olympian Awards in Dubai on Monday. The event, which will be held at the Jumeirah Emirates Towers in Dubai, is set to attract business leaders and decision makers from both the Public and Private sectors.

Robert Keay, Chief Executive Officer, Ethos Integrated Solutions, explains, “The Service Olympian Awards program was developed by The International Customer Service Institute to recognize organizations that implement successful customer service strategies. It is designed to reward and recognize Public and Private sector organizations that deliver service excellence around the world.”

Ethos Integrated Solutions is the regional partner for The International Customer Service Institute (TICSI) with exclusive implementation rights for all the TICSI Solutions throughout the MENA Region.

“Our ultimate goal is to make the UAE a source of best customer experience management and practices with regard to improving services,” highlights Keay.

An independent judging panel consisting of industry experts, business leaders and academics from around the world assess the entries against The International Standard for Service Excellence (TISSE2012) as part of the judging process each year.

Some of this year’s award categories include Best Customer Engagement, Best Customer Experience Journey Maps, Best Customer Experience Smart App, Best Customer Experience Strategy, Best Customer Happiness Program, Best Customer Loyalty, Best Employee Engagement, Best Employee Happiness Program, Best Employee Learning Scheme, Best Service Center, Best Service Innovation, Best Smart Service Transformation Initiative, Best Social Media Customer Experience, Best Use of Technologies to benefit customers among others.

The Bank Benchmarking Index Awards
During the evening, Ethos Integrated Solutions will also be presenting The Bank Benchmarking Index Awards with categories including Overall Best Bank, Best Branches, Best Website, Best Call Centre, Best Mobile App, Best Engaged Social Media, Best Live Chat Performance, Best Innovation, Most Improved Branches, Most Improved Call Centre and Most Improved Website.
 
“We introduced the annual Banks Benchmarking Index study back in 2005 with the aim of providing the retail banking industry with a methodology of benchmarking their products and services against the competition to drive continuous improvement and today, the study has developed into a strategic benchmarking tool and has enabled banks to dramatically improve their service provision,” adds Keay.
 
Ethos Integrated Solution’s annual Customer Experience Benchmarking Index has matured into one of the UAE’s most anticipated reports in the retail banking industry. This year the study was more customer focused covering mystery shopping of the bank’s distribution channels to evaluating service provision and customer satisfaction.
 
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About Service Olympian Award
For further information about the Service Olympian Award, please visit http://www.serviceolympian.com
 
About Ethos Integrated Solutions
For further information about Ethos Integrated Solutions, please visit www.ethosplc.com

Tortellini, a new Italian restaurant, has opened its doors in Blue Bay Tower, Business Bay. The restaurant is inspired by the streets of the gastronomical capital of Italy, Bologna.
 
The interiors will leave you mesmerized by the attention to detail before you get your hands on the extensive menu which will leave you spoiled for choice as you browse through the traditional Italian appetizers, pasta, authentic pizza, selection of meat, seafood and much more.
 
The concept is the creation of Amany and Khaled, a married couple who are Interior Designers by profession. The idea was ignited when they had to travel to Bologna, Italy, to attend a trade show.
​
“It was that one night when we returned to our hotel after a long day and all the restaurants were closed. We luckily met one of the Chefs in the lobby and after a long chat, he agreed to open his kitchen and prepare for us a local dish, Tortellini, which we absolutely fell in love with,” recalls Amany.
 
Tortellini is a traditional ring-shaped pasta that originates from Bologna. It is usually filled with meat or cheese, spices and herbs. It is often served in broth, rather like little dumplings, but it can also be prepared with cream and butter, tomato sauce or even with pesto sauce.
 
The casual dining restaurant is located in Blue Bay Tower (next to Steigenberger Hotel), Business Bay, and is open daily from 11:00 AM – 01:00 AM. For table bookings or further information, customers can call 054 – 444 0303 or visit https://www.facebook.com/TortelliniDubai/
 
Visit Tortellini today and take a stroll down the streets of Bologna! Buon Appetito!
 

MTS Globe currently operates out of 65 destination offices in 15 countries, serviced 5 million passengers in 2016 and had a 600 million Euro turnover. A total of 900 employees work for MTS Globe.

According to Michael Frey and Francisco Girona, CEOs of OTS and MTS Globe, with this purchase MTS Globe accelerates its growth in the region. They go on to explain, “As the UAE, Oman and Qatar are fast growing destinations with great connections both for business and leisure clients, we are very pleased to work as partners. Last year, we started our cooperation with Desert Gate and now as shareholder, we will extend our offer of co-branded DMC services with our MTS Globe brand, as well as hotel trading through OTS Globe. Our intention is to use Dubai as a destination hub and swiftly enhance and increase our footprint throughout the Middle East and Asia.”    

Samir Tabbah CEO of Desert Gate continues “Our joint strategy was and is to work as partners with our suppliers, clients and create sustainable long term relationships. The momentum is here. Coupling our access to the Middle East and 25 years in the region with the 50 years of experience of MTS Globe in Europe creates a strong synergy that can add tremendous value to our hoteliers, tour operators and most of all to our guests. With this partnership, Samir Tabbah also becomes an official member of the MTS Globe Partner Network and shareholder in the OTS Holding.
​
Desert Gate and MTS Globe will be exhibiting at the Arabian Travel Market (ATM) in Dubai this week and key executives will be available for comment.
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About the MTS Globe Group:

MTS Globe is the biggest privately owned incoming company in Europe.  Founded in 1968, it serves over 5 million clients with 23 million overnights. Its core business is to support tour operators offering customized high-quality destination services which are then packaged and marketed by MTS’s customers.
 
OTS Globe is a leading provider of leisure trading services that offers partial or complete handling of contracting and product management functions for tour operator clients, combined with advanced technological solutions. The OTS Globe portfolio contains +/- 10.000 available hotels for online transactions.
 
Axis Data is an international enterprise with emphasis on the development and implementation of data processing systems for tourism. Axis Data develops software solutions for incoming agencies, focused on efficient booking management & production and it maintains hardware infrastructures for online reservation.
 
About Desert Gate:

Desert Gate, founded in 2004, is a full service Premium DMC serving the 7 Emirates, Oman and Qatar. With offices in Dubai, Ras Al Khaimah and Muscat (Oman), the company and its 158 experienced team members serve travel partners from Europe, Eastern Europe, Scandinavia, CIS, the GCC as well as North and South America. In all its operating destinations, the company offers hotel contracting, excursions, transfers as well as more bespoke package and tailor-made programmes, all accessible and bookable by its superior technology and online systems.